Privacy Policy

Thank you for visiting Sheen by Shaista Lodhi's website (hereinafter referred to as "Sheen", "we", "us", or "our"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access and use our website. Your privacy is important to us, and we are committed to protecting your personal information in accordance with the laws of the Islamic Republic of Pakistan.

1. Information We Collect: When you use our website, we may collect the following types of personal information:

   • Name
   • Address
   • Contact number
   • Email address
   • Payment details (including bank details and/or credit/debit card information)

2. How We Use Your Information: We use the information we collect for the following purposes:

   • To process and fulfill your orders
   • To provide customer service and support
   • To send you marketing communications and offers
   • To improve your browsing and shopping experience on our website

3. Protection of Your Information: We take appropriate measures to ensure that your personal information is protected and secured. We do not disclose your information to external entities for any purpose, and it is solely used by Sheen by Shaista Lodhi.

4. Third Parties: We may share your personal information with third parties or affiliates who perform services on our behalf or process authorized transactions. However, we ensure that these companies protect your information through contractual agreements and do not sell your information to unaffiliated third parties.

5. Cookies: Sheen by Shaista Lodhi uses cookies to analyze your activity on our website and provide you with a personalized shopping experience. You can manage your cookie settings through your browser preferences.

6. Your Rights: You have the right to request access to the personal data we hold about you. If your information is incorrect, incomplete, or irrelevant, you can request to have it corrected or removed.

7. Governing Law and Jurisdiction: All terms and conditions outlined in this Privacy Policy are governed by the laws of the Islamic Republic of Pakistan. By using our website, you agree that any disputes will be exclusively resolved by the courts of Karachi.

If you have any questions or concerns about our Privacy Policy, please contact us at cs@sheenbyshaistalodhi.com.

Thank you for trusting Sheen by Shaista Lodhi with your personal information.